Monday, May 26, 2014

How do you make an online-only store more human? Show customers some of the humans that work there

›
I love how this marketing approach puts a human face on an online-only store and at the same time makes a subtle and smart emotional appeal ...
Friday, May 16, 2014

A cheap and attractive DIY standing desk option

›
About two months ago I looked into buying a wall cabinet standing desk like this: But it was only available through Amazon.com and the ...

Writing for Canadian magazines - Bigge data edition

›
Screengrab from my Access Copyright report for this year:
Thursday, April 24, 2014

How to gauge time

›
I went to a talk a month or two ago. A panel discussion to be precise. Does it matter which one? It doesn’t. A lack of identifying deta...
Wednesday, April 23, 2014

Take this employee and shove them

›
A few months ago, someone I know decided to leave one company and take a job at another company. Happens all the time. On their final d...
Tuesday, April 22, 2014

Let the Great World Spin Without Brand Names

›
I recently finished reading Let The Great World Spin . It’s a big, ambitious novel that is also pretty fantastic. (By way of comparison, Fr...
Wednesday, April 16, 2014

The lie I tell myself finally came true

›
Almost every Sunday, starting around 4 or 5pm, a strong yearning for beer asserts itself. I’m lucky in that there are at least two decent b...
Monday, April 14, 2014

The UX Detective Episode One: Westjet

›
A few weeks ago your humble sleuth received an email from Westjet with an exclusive code for Westjet Rewards members: ...