Friday, May 03, 2013

The death of print and the birth of content strategy


"One value of the editor is clear: making writing better. At its most mechanical and least prestigious, that’s the proofreader; at the intermediate phase of prestige, that’s the copyeditor, achieving consistency, continuity, grammatical accuracy, ideally dialing into the author’s deep style and maximizing it; and there’s the acquiring editor, at the highest level of prestige, who may or may not engage in developmental editing, may or may not have junior editors, may or may not be a junior editor herself, who makes product decisions, what to publish, how to optimize it as a product, and in concert with many, many, many others, gestate and birth and raise it in the world.

Ironically, the first two categories of activity, while the least prestigious, have a very clear value, and will likely serve as means of employment for decades to come as more social and economic actors (consumer-goods companies, white-collar professionals, advocacy groups, cultural institutions) become de facto publishers, producing ever more sophisticated publications online and offline, designed to deliver their message (buy it, donate to it, believe us, hire me, visit us, vote for me). Most probably they will seek individuals who can accomplish the first two activities, along with some of the third activity, and they will be called content strategists. This is especially clear in the world of magazines and newspapers. Companies once let magazines and newspapers take care of aggregating the audience they wanted to reach, and paid them to advertise in front of that audience. They now realize it is far more effective to hire the kinds of people who work for those magazines to deliver the message directly." 

Tuesday, April 30, 2013

Lyrics to "Archie, Marry Me" by Toronto band Alvvays


“Archie, Marry Me” by Alvvays is a goddamn good song.
I think these lyrics are mostly correct.

Update: These lyrics have been corrected with the assistance of Alvvays via Twitter!

You've expressed explicitly your contempt for matrimony
You’ve student loans to pay and will not risk the alimony

We spend our days locked in a room content inside a bubble
And in the nighttime we go out and scour the streets for trouble

Hey hey
Marry me Archie
Hey hey
Marry me Archie

During the summer take me sailing out on the Atlantic
I won’t set my sights on other seas there is no need to panic

So honey take me by the hand and we can sign some papers
Forget the invitations, floral arrangements and bread makers

Hey hey
Marry me Archie
Hey hey
Marry me Archie

Too late to go out and
Too young to stay in
They're talking about
Us living in sin

Hey hey
Marry me Archie
Hey hey
Marry me Archie

Hey hey
Marry me Archie
Hey hey
A-R-C-H-I-E




Tuesday, April 23, 2013

7 Successful Meetup Secrets


The secret to a successful Meetup? There aren’t any. A good Meetup requires time and thought, a basic understanding of psychology, some organizational skills and a bit of ongoing maintenance. But these same ingredients are necessary for any other reoccurring event involving a group of people.

That said, I will mention a few things I’ve discovered over the last year of running a Meetup. Especially since my first couple of attempts were the opposite of successful.


A Meetup is a high-touch affair
High-touch is fancy buzzword talk for being nice to people on a consistent basis. I mention this because it’s easy to assume that organizing a Meetup in a relevant field of interest (like content strategy) will guarantee attendance. A demand exists. The Meetup organizer is the supplier. Thus, the room will be packed.

Wrong, wrong, wrong. Also: wrong.

People tend to be busy. Especially in big urban centres. So it’s important to make people feel special about their decision to pay $5 and spend 90 minutes at your event. Remember, there are a dozen other options available to everyone in your Meetup.

This means that if your Meetup involves less than 30 people, learn everyone’s name. Thank everyone for coming every single time. Be especially thankful to people who attend multiple events. Facilitate introductions between members. If someone joins your Meetup group, send them a quick welcome note. Post photos of every event to Meetup. Create a logo for your group that isn’t entirely ugly. Rate your Meetups. Get the Meetup app and check into events. Feed the social media beast.


SurveyMonkey makes your life 1,000% easier
In December of 2012 I needed to figure out topics and guest speakers for 2013. In doing so, I realized that I had my own particular biases and interests in terms of content strategy. So I spent a bit of time and created a survey.

So now whenever someone asks me why I chose a particular guest speaker, I refer back to the survey. It’s a great way to avoid a potentially frustrating conversation. (e.g. “Tonight’s speaker was good, but I was really hoping to hear more about integrating Vine into B2B content strategy.”) Other than making my life less frustrating, acting on the survey results ensures robust attendance. Which is never a bad thing.

Charge something. Anything.
This one is obvious – Meetup tells you to do this. I call it the “25 cents in the shopping cart strategy.” People show up for things they pay for.

It’s worth re-stating, however, because I ignored this advice originally. Not only does charging make for more accurate attendance estimates, but it allows you to pay guest speakers decently and covers your annual Meetup fees. No one wants to lose money on a Meetup.

Of course, no matter what you do, about 10 percent of your Meetup group will assume you’re profiteering. The best way to quell this is by being truthful. In my case, it took six months until I broke even on running the Meetup, since I paid guest speakers a minimum, regardless of attendance. If all goes well, I will make $20 in 2013 - about $1 an hour for time spent.

Create a regular schedule/cadence
The Toronto Content Strategy Meetup occurs on the third Thursday of every month (with occasional exceptions). I stole the idea from a Meetup called Third Tuesday. I’m pretty sure the concept isn’t copyrighted. Doing something like this makes it easy for people to plan in advance. And the easier it is for people to attend your event, the better.

Create a format that’s easy to maintain
I’m not sure why it took me so long to move to a guest speaker format, given the fact that a very successful and well-attended content strategy Meetup in Ottawa was doing so.

Actually, that’s not entirely true. I knew a guest speaker format would be a great idea. But I also knew it would be far more work. It’s easy to be lazy when there are a dozen other things you could be doing instead – like sipping bourbon in a hammock while watching Portlandia on an iPad.

What I didn’t realize was that while it would be more upfront work, a guest speaker format would become more manageable (and more personally rewarding) over time. Our first Meetup with a guest speaker drew 6 people. The next 14, and so on. By February of 2013 we had 28 people RSVPing – and about 20 people actually made it out.

As attendance figures increased, it became much easier to convince guest speakers to participate. And the more people that show up to your Meetup, the more motivated you are as an organizer to continue running the event. It’s a magical little virtuous circle.

Promotion is a tricky thing
I promote the Meetup through my Twitter feed. It’s pretty basic – I create a series of teaser tweets based on the description I post to the Meetup event listing. I then spend 15 or 20 minutes scheduling the tweets over the course of the coming month. Then I can get on with my life and do other things – like write this blog post about the Toronto Content Strategy Meetup group.

I suspect that my promotional tweets neither help nor hurt attendance. I tend to see the biggest spike in RSVPs from the reminder emails sent via Meetup. I have yet to figure out the best time to send those reminder emails. I suspect LinkedIn could help me somehow, but the precise mechanics allude me.

Find the right venue
I left this to the end because it’s fairly duh. But it’s also very tough. Try finding a quiet bar with enough room for 20 or 30 people that isn’t busy during the hours of 6pm to 8pm. If you find such a place, chances are they’re about to go out of business.

Or, worse, they have a private room that you can use in exchange for a whole lot of money.

Finding a great venue has been my biggest challenge. This year I thought I’d solved the problem, but last week I discovered that the owner of the venue and I have a fundamental disagreement about the core tenants of capitalism.

I’m a bit frustrated, but ultimately I will vanquish my #firstworldproblem and find a new location. In the meantime, our Meetup needs a new home for May. I certainly hope someone else will take our money – we spend between $175-$200 per event. We also tip pretty well – I take care to remind the Meetup to do so at the end of every guest talk.

Saturday, April 06, 2013

George Saunders fries some ass

"They'd see through him. They'd fry his ass. People were always seeing through him and frying his ass. When he's stolen Kirk Desner's flip-downs, the kids on the team had seen through him and fried his ass. The time he'd cheated on Syl, Syl had seen through him, broken off their engagement, and cheated on him with Charles, which had fried his ass possibly worse than any single other ass frying he'd ever had, in a life that, it recently seemed, was simply a series of escalating ass fries."

-- From the short story Al Roosten by George Saunders

Monday, March 18, 2013

Hot trend alert: storytelling


Last week was my very first SXSW Interactive. And as R/GA noted, storytelling is all the rage right now:

Although I would argue that storytelling has been popular for at least 3,000 years (e.g. The Bible), spinning a good yarn is definitely a hot topic in marketing right now.

So it was no coincidence that storytelling came up during the Future of Media 2013 panel about branded content at The Drake Hotel on Thursday, March 14. As a former freelance journalist, the most interesting part of the debate was watching journalists and content marketers try to determine where journalism ends and content marketing begins.

Joseph Barbieri was the closest when he said that there is plenty of good writing and storytelling possible in branded content. It might not be journalism in the traditional sense, but branded content can have context, layers and nuance. Josh Sternberg, meanwhile, was correct in saying that having a journalistic sensibility is not the same as doing journalism on behalf of brands.

Everyone agreed that good content is good content, regardless of who or how it is produced. The ability to tell a great story is crucial to producing good content, and it just so happens that most journalists are decent storytellers.

In my attempt to support this trend, I’ve asked Arianne Schaffer to speak at the Toronto Content Strategy Meetup on Thursday March 21. Arianne is adept at telling funny and moving personal stories, and she’s agreed to share some of her secrets. Although she’s promised to explain how personal storytelling can be leveraged in professional situations, the truth is that the elements of a good story remain consistent, regardless of context.

That's why one of the first questions all content strategists need to ask is “What’s the story?”* Or, as I like to say, content strategy without storytelling sounds like a fairy tale without a happy ending.



*Morning glory

Tuesday, March 05, 2013

My Educated Guess At a SXSWi Schedule

It's my first time at SXSW Interactive. I'm expecting lots of walking and crazy parties.

Here's my best attempt at an educated guess for things to attend for a Retail-CreativeTechnologist-ContentStrategist-ExCulturalJournalist type guy like myself.


Friday, March 8

**5:00PM It's Reddit's Web. We Just Live In It
Sheraton Austin Capitol EFGH

8:00PM The Interactive Opening Party presented by frog design
Palmer Events Center

Saturday, March 9

9:30AM How Twitter Has Changed How We Watch TV
Austin Convention Center Room 18ABCD
--
**11:00AM Show&Smell 2: Marketing Experiences Beyond Visual
Omni Downtown Austin

11:00AM Too Long Didn't Read: The Future of Indie Longform
Austin Convention Center Room 12AB
--
**12:30PM Leap Motion & the Disappearing User Interface
Austin Convention Center Exhibit Hall 5

12:30PM The Rise of Re-Commerce: Shop Used in a New Way
Four Seasons San Jacinto Ballroom
--
**2:00PM Elon Musk Keynote
Austin Convention Center Exhibit Hall 5
--
**3:30PM Al Gore on The Future
Austin Convention Center Exhibit Hall 5

**3:30PM Beyond Squishy: The Principles of Adaptive Design  (Brad Frost)
Austin Convention Center Ballroom BC
--
**5:00PM Present Shock: When Everything Happens Now
Austin Convention Center Ballroom D
--
7:00PM Knight Foundation & MIT Media Lab sponsored Demo Fair and Gathering The Parish

Sunday, March 10

*9:30AM Data, Storytelling and Breaking Through the Noise
Wanderlust Wanderlust
--
**11:00AM Now You See Me: The Future of Ambient Location
Sheraton Austin Capitol ABCD
--
**2:00PM From YouTube to Global Sensations: The Ap”peel” of Annoying Orange Palmer Events Center Exhibit Hall 1
--
**3:30PM Physical & Digital Collide: Retail Rewired
Hyatt Regency Austin Texas Ballroom 5-7

3:30PM The Signal & the Noise
Austin Convention Center Exhibit Hall 5
--
**4:00PM Big Data: Is It Killing Creativity?
Hilton Austin Downtown Room 615AB
--
*5:00PM Building Tools for Creativity
Austin Convention Center Ballroom D

*5:00PM The New Serendipity?
Austin Convention Center Exhibit Hall 5
--
9:00PM SapientNitro SXSW Party
The Parish

 Monday, March 11

**11:00AM Embracing Analog: Why Physical Is Hot
Hyatt Regency Austin Texas Ballroom 1-4
--
11:30AM Flying Lotus - 'Until The Quiet Comes'
Rollins Theatre at The Long Center

11:30AM alt-J (∆) "Breezeblocks"
Rollins Theatre at The Long Center
--
*12:30PM Hey, Where's My Robot Girlfriend?
Hilton Austin Downtown Salon FGH

12:30PM Creating & Keeping a Kickass Photo Community
SXSW Create Create Meet Up Tent
--
**3:30PM Whoa Nellie! Content Strategy for Slow Experiences
Austin Convention Center Ballroom EF
--
*5:00PM The Future of 3D Printing
Omni Downtown Longhorn
--
**9:15PM The Punk Singer
Alamo Ritz 2

Tuesday, March 12

***11:00AM Creating Great Analog Souvenirs for a Digital Era
Omni Downtown Austin
--
**12:30PM Fashion & Food: Transforming Visual Narration Sheraton
Austin Capitol EFGH
--
*2:00PM Matthew Inman Keynote
Austin Convention Center Exhibit Hall 5
--
4:30PM Analogue Anonymous
Austin Convention Center Meet Up Pavilion EH 3/4
--
5:00PM Bruce Sterling Closing Remarks
Austin Convention Center Exhibit Hall 5
--
7:15PM The Punk Singer SXSatellite: Alamo Village
Reservations